For the second year in a row, Jeannine and Classic Family Journeys planned another dream vacation for my daughter and I! This time we spent the holidays in Scotland. With very little notice, she planned an awesome vacation at a reasonable price.
Without a doubt, Jeannine’s customer service is second to none. She emailed us on the second day of our trip to ensure all was well with our flight and hotel. During our trip, she also coordinated a tour change for us when the tour was cancelled due to severe weather. Lastly, upon our return to the U.S., Jeannine requested a refund from a hotel that had a few maintenance issues during our stay.
Jeannine provided peace of mind before, during and after our trip! Alina. M.
When my husband and I learned that we were expecting, I knew we had to get a babymoon to Europe planned but the thought of where to go and what to do was overwhelming. I reached out to Jeannine and she helped us through it. After talking with me, we decided on Germany and Austria, Munich and Salzburg specifically. With our interests in mind, and some imagination on her part, she mocked up an itinerary for us. Since we were flexible on dates there was some back and forth on exact dates and activities. She patiently worked with us to plan an itinerary that we liked and after realizing our trip was longer than initially thought, also worked in a few days in Innsbruck. The trip was great. We had two small hiccups while in country but Jeannine quickly and flawlessly worked it out. It was great to be able to shoot her an email and know she would work it out, we could continue on our trip stress free. You’re in good hands with Jeannine. Luice T., Centreville, VA
Jeannine organized a wonderful trip for my husband and me in Spain, starting in Barcelona, then traveling down the coast through Tarragona to Valencia. She arranged a private guided tour in Barcelona that took us to all the Gaudi architectural sites with a very well informed guide. She also arranged a fun wine tasting adventure in Barcelona where we sampled many different Spanish wines of the region. The hotel accommodations in Barcelona and Valencia were in perfect locations, within the old parts of both cities. Near Tarragona, we stayed in a castle, overlooking the city, that had been transformed into a hotel. All of the arrangements for flights and the rental car went smoothly. All in all it was a fantastic trip! Cathy L. McLean, VA
Since Jeannine had planned two amazing Italian vacations for us, Rome, Florence, Venice in 2013 and Southern Italy this last April, we wanted to go back to Italy, but this time to the North. Jeannine pointed out that Lake Como in November is cold and that many sightseeing opportunities would be closing for the season. Instead she suggested Ireland. Ireland is cold too, but open for business in November! So, we went with her suggestion and are so glad we did!
The itinerary was fantastic and very creative – we saw so many sites from the spectacular Cliffs of Mohar to the mysterious Rock of Cashill and the awesome Guinness Storehouse in Dublin. In addition, Jeannine suggested beautiful 5-star properties, where through her connections, we received room upgrades, breakfast daily, champagne, afternoon teas, Irish Coffees and $100 food and beverage credits!expand to read more
The best part was that Jeannine suggested a private driver/tour guide. At first, we considered renting a car and driving ourselves. But after Jeannine explained that driving in Ireland could be difficult, if not treacherous, we decided to go with the driver. Thanks goodness we took her advice because we had the most special experience ever! Our driver was a wealth of knowledge, showed us sights that we would never have discovered on our own and, most importantly, got us to our destinations safe and completely relaxed. I really believe that if it were not for Jeannine suggesting a driver, we definitely would have ended up driving on the wrong side of the road and been in a terrible accident!
Jeannine has helped us create three wonderful vacations of a lifetime…ones we could never do on our own. Every trip we do with her is better than the last!
Bob K., New York, New York
This was our first trip to Europe and we definitely needed help but we hadn’t used a travel advisor before. From the beginning, Jeannine was great. I called her first to get answers to a couple of questions and to see whether I thought we could work together. She patiently answered my questions so we made an appointment for her to come to our house.
Over the several months that she planned the trip and during our time abroad, she was creative, attentive, and detail oriented as she customized a trip for us. She was on top of every detail and seemed to genuinely enjoy helping us plan. One of the suppliers made a small error and she was quick to get it fixed and communicate the changes she had made. She and her affiliate companies planned a trip that was very much what we had requested!expand to read more
We will use her services in the future and I highly recommend her to anyone needing a little or a lot of help. Nancy R., McLean, Virginia
Jeannine was an absolute pleasure to work with. She was proactive, available, and did everything she could to make this trip special. Upon arrival, we were in a smaller room than we had anticipated. Within less than 24 hours, Jeannine had contacted the general manager of the hotel and landed us the presidential suite! We’ll be calling Jeannine again. She made everything seamless and so easy. Awesome job and thanks for the incredible vacation! Anne G., Round Rock, Texas
Jeannine planned a memorable trip for me and my girlfriends. We were celebrating our 50th birthdays and wanted to do something unique. We settled on Iceland to see the Northern Lights and a spa day at the Blue Lagoon. We wanted a trip tailored to just the four of us, and it was perfect. We were in Iceland for a week. Jeanine planned several outings during our stay and left just the right number of days for exploring. Our drivers were friendly and knowledgeable. The accommodations were excellent. Jeanine checked in with us periodically before the trip with lots of helpful travel advice, and we had a lovely fruit tray in our suite upon arrival to provide a much needed healthy snack after a long plane flight. We had a wonderful trip in a unique and friendly county. Gina D., Crownsville, MD
In planning a family trip, all we had was a vague wish-list and an agreed-upon week in August to travel. That’s when we met Jeannine. She was extraordinary at drawing us out on our preferences, figuring out what we were looking for, recognizing our special needs, and ultimately providing what turned out to be the perfect vacation for all nine of us in Costa Rica. We’ve already booked another trip through her, this time for just the two of us. Debbie D. and Bob F., Falls Church, VA
Jeannine did a fantastic job planning my weeklong vacation to Italy. Jeannine listened to my ideas and then planned the trip according to what I wanted to see and do while I was there along with incorporating some of her own suggestions. She had great recommendations of where I should stay and the hotels that she chose were absolutely perfect, in location and charm. I would have never known to purchase tour tickets ahead of time so that I would not wait in line! When I encountered a delay with the airlines, she happily contacted the car service company to let them know of my new arrival plans. I was very pleased with Jeannine and Classic Family Journeys. She is truly an expertise in her field. I am already planning on having Jeannine plan my next trip to Europe in 2015. Leila L. Ashburn, VA
This was my family’s first time working with Jeannine. I’m happy to say that not only will I work with her again, I would happily recommend her to my family and friends also seeking out help with their travels and vacations. At the start, we were fortunate to have a wide variety of destinations to choose from, but couldn’t easily narrow them down. Jeannine took the time to understand what might be appealing to me, my wife and 11-year-old son. After some research, she gave us a couple of recommendations, one of which instantly hit the spot for us. She then handled all of the details in what it would take to be fully prepared for the trip, from our departure to our return (sniff!) back home, answering any and all questions along the way. The vacation turned out to be fantastic! In my experience, you could not go wrong asking if Jeannine can help you out with your future trips. Steve H., Fishers, Indiana
We recently went on a three week excursion to Australia and New Zealand to celebrate our 25th wedding anniversary and milestone birthdays. Jeannine helped us design a superior itinerary that resulted in a most memorable travel experience. Through a collaborative basis we were able to exchange ideas and adjust the itinerary to best meet our expectations and budget. Jeannine also established an outstanding relationship with her counterparts in both countries that led to high quality venues for lodging and sight seeing. We were especially pleased that we never encountered a single problem on any aspect of our travels.
Based on her exceptional guidance for Australia and New Zealand we plan to rely on her services again for an upcoming trip to Italy and are confident of the same memorable results. Alan and Debbie L. – Falls Church, VA